We collect the contact details you submit through our forms. In the resident portal, your name, civil ID, contact information, property and unit support residency verification and service delivery. Requests, attachments and reservations are retained for property operations.
Your privacy. Our responsibility.
How the Muzd platform uses information you share with us.
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Information and its use
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Who can access your information?
Residents can access their own information. Staff access is restricted to authorised roles, assigned properties and assigned work. Resident details are not shared with other residents.
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Protection and retention
The platform uses encrypted connections, secure sessions and hashed passwords. Information is retained for service delivery and operational records. Contact Muzd to request review, correction or deletion, subject to applicable record-keeping requirements.
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Cookies
Essential cookies support sign-in and language preferences. The platform does not add advertising or marketing tracking tools.
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Privacy enquiries
Call 22271279 to discuss privacy requests or corrections to your information.