Provide accurate information when registering. Resident activation requires management verification. Keep your password private and report unauthorised access to management.
Clear use. A better experience for everyone.
Guidelines for the Muzd website and resident portal.
Accounts
Facility reservations
Reservations are subject to operating hours, facility rules and management approval. A pending request is not permission to enter. Check your booking status before arriving and cancel reservations you no longer need.
Conduct and requests
Follow facility instructions and designated usage sessions, and respect residents and staff. Submit relevant requests and attachments without compromising others’ privacy or safety.
Information and services
Website information introduces Muzd’s activities. Property services and contractual commitments are subject to a separate agreement with the company. Facility schedules may change or be suspended for operational or maintenance reasons.
Support
For account or service support, use the portal’s request system or call the Muzd team on 22271279.